Yes.

Our responsibility does not end when a piece leaves the House.

Things occasionally happen. Luggage is mishandled. Leather is caught. Hardware bears the evidence of a life properly lived.

Where possible, we would much rather repair a piece than see it replaced.

Use it.

Good leather benefits from sensible care, but it was not created to spend its life protected from the world.

Avoid excessive moisture, heat and inappropriate cleaning products. For more detailed advice, consult our Care & Repair guidance or speak to the House.

Yes. Balfour Cairns pieces are intended to travel.

Available destinations, delivery times, duties and taxes will be shown during purchase, with further information available through Delivery & Returns.